# FAQ

***

**Q: Do I need to re-spoof every time I restart Windows?**\
**A:** No. Our permanent spoofer is truly *permanent*. Once installed, your spoof remains active - even after restarting your PC.

***

**Q: My internet connection is not working after spoofing. How do I fix it?**\
**A:** Please go to:\
`Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings`\
Right-click your active network adapter and choose **Disable**, then **Enable** it again.\
If the issue persists, please open a support ticket.

***

**Q: I restarted Windows and my serials reverted. Will I get banned? What should I do?**\
**A:** If you haven’t launched the game yet, you're safe. Simply re-spoof using our tool.\
We recommend verifying your serials **before launching any game**.\
Note: This issue mostly occurs on **ASUS** motherboards.

***

**Q: How long should I wait to be considered safe from a delayed ban?**\
**A:** We recommend waiting **at least 2 hours** after spoofing.\
Most delayed bans happen within the first hour.

***

**Q: The spoofer didn’t work for me and I got banned. What should I do?**\
**A:** Please open a ticket. Our support team will investigate and assist you promptly.

***

**Q: Loader closes after clicking “One-Click Spoof”**\
**A:** Please reopen the loader and try again. This is usually due to a network issue on your end.\
We are working on an **offline version** of the MAC spoofing mechanism that won’t require downloading dependencies.

***

**Q: “Signature verification failed (timestamp too old)”**\
**A:** Sync your system's **Date & Time** settings via Windows Settings.

***

**Q: “WMIC is not recognized as an internal or external command”**\
**A:** Please follow this [WMIC Installation Guide](https://help.salesforce.com/s/articleView?id=002418021\&language=en_US\&type=1) to reinstall WMIC.

***

**Q: Loader is not opening**\
**A:** Ensure all dependencies listed in **Step 5: Windows Setup** are installed.\
If the issue continues, download **dControl** and turn off Windows Defender temporarily.

***

**Q: I received a BSOD after launching the spoofer**\
**A:** Our protection detected suspicious activity or applications running on your PC.\
Please close all background applications or consider reinstalling Windows.\
If the issue remains, open a ticket and tag our **Owners**.

***

**Q: I was banned after spoofing on EAC/BE (e.g. Fortnite)**\
**A:** Did you follow the **Disk Bypass** method in our guide? If not, redo the steps and make sure to perform at least a **RAID reinstall**.

***

**Q: Does the permanent spoofer support Valorant?**\
**A:** Yes, Valorant is supported.\
However, the built-in TPM bypass is mainly designed for EAC/BE (e.g. Fortnite tournaments).\
For Valorant-specific pop-up bypasses, please open a ticket to gain access.

***

**Q: What is Kernel Spoofing?**\
**A:** Kernel Spoofing is used for motherboards that can’t be spoofed using One-Click (e.g. Dell, Lenovo, Alienware, some Chinese boards).\
Note: This feature is still in **beta** and **temporary =** you’ll need to spoof again after every restart.

Kernel Spoofer is mainly only for EAC/BE game titles.

***

**Q: Does the cleaner actually work?**\
**A:** The cleaner is not intended to be used with the **permanent spoofer**.\
It is meant for advanced users who understand the cleaning and spoofing process.\
Suggested use: `Cleaner` → `Kernel Spoof`

***

**Q: Why do my serials say “Default String” or “To be filled by OEM”?**\
**A:** This is expected and perfectly normal.\
Our spoofer has rewritten your SMBIOS tables with valid serials based on your **real motherboard manufacturer**. Nothing to worry about.

***


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