# Troubleshooting

#### 1. If the loader closes after hitting EFI or Permanent spoof. <a href="#id-1.-if-the-loader-closes-after-hitting-efi-or-permanent-spoof" id="id-1.-if-the-loader-closes-after-hitting-efi-or-permanent-spoof"></a>

* Install [1.1.1.1](https://one.one.one.one/) VPN and run it before opening the the spoofer

#### 2. **Signature verification failed (timestamp too old)** <a href="#id-2.-signature-verification-failed-timestamp-too-old" id="id-2.-signature-verification-failed-timestamp-too-old"></a>

* Sync your Date & Time in Windows

#### **3. "wmic" is not recognized as an internal or external command** <a href="#id-3.-wmic-is-not-recognized-as-an-internal-or-external-command" id="id-3.-wmic-is-not-recognized-as-an-internal-or-external-command"></a>

* Follow [**WMIC Installation Guide**](https://help.salesforce.com/s/articleView?id=002418021\&language=en_US\&type=1)**,** to install wmic

#### 4. Loader not opening <a href="#id-4.-loader-not-opening" id="id-4.-loader-not-opening"></a>

1. Make sure you have installed all dependencies as said in [Step 5: Windows Setup](https://jinxware.gitbook.io/jinx/setup-spoofing/step-5-windows-setup)
2. If it still doesn’t work, download [dControl](https://www.sordum.org/downloads/?st-defender-control) and turn off Windows Defender

#### **5. Your device has been banned**

* Open a support ticket and **ping Rockz or Smoke** for assistance.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.precisetech.cc/group-1/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.